GENERAL CODE OF CONDUCT FOR CAMPERS AND PARENTS

 

CODE OF CONDUCT FOR CHILDREN

- Play fairly and have fun.

- Abide by the rules set down by instructors and facility staff.

- Behave in a manner that avoids bringing the game of tennis into disrepute.

- Behave in a manner that avoids injury to yourself or others around you.

- Respect officials and accept their decisions.

- Respect instructors and all other players and their families.

- Refrain from ball/racquet abuse, bad language, and inappropriate behavior.

- Never use unfair or bullying tactics to gain advantage.

- Win with grace and lose with dignity.

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CODE OF CONDUCT FOR PARENTS/GUARDIANS

- Be a role model for their child and maintain high standards of conduct when interacting with all others.

- Act responsibly and do not seek to unfairly affect any players, officials, or the outcome of a game.

- Never intentionally expose any young participant to any kind of embarrassment or disparagement.

- Recognize the value and dignity of those who provide sporting and recreational opportunities for their child.

- During any program sessions you should not interfere with any officials or any members in disruptive ways.

- Interactions with any officials or other participants should not interfere with the program in disruptive ways.

- Encourage their child to play by the rules of tennis and promote good sportsmanship.

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All participants are required to have a complete profile and a signed waiver on file. Failure to comply will result in being unable to participate in any programs or events, with no refunds issued. All participants, parents, guardians, and visitors are expected to exercise exceptional behavior not during all our programs but also off-court. Repeated incidents that result in disrupting program activities may result in temporary or permanent removal from the program and/or the property. Behaviors such as bullying, yelling, violent acts, theft, or any other disruptive conduct will not be tolerated, and immediate action will be taken. In the unlikely case a student is suspended or removed due to any breach of our code of conduct, there will be no refunds or credits issued.​

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PAYMENTS

All invoices are due in full and all past due invoices are scheduled for automatic payment charged to your previously used payment method. A credit will be offered only if a camp day is completely cancelled or a doctor’s note is provided for a camper’s absence. Credits expire at the end of the same session the payment was made for. In the event of another mandatory shutdown you will receive a full refund for the unused portion of your payment

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A 3% fee will be retained from all refunds issued. This fee is charged by the credit card companies and cannot be recovered. We do not retain any portion of a refunded payment. This fee is non-negotiable and it is not possible to issue a refund or credit for this portion of your payment.​​​

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